Step one — the 15-minute consultation.
You send a note through the contact form or an email, and John gets back to you himself, usually within a business day. The consultation is a 15-minute phone or video call — no cost, no forms up front. You'll say a bit about what's going on at home, what you've already tried, and what you'd like to be different. John will tell you honestly whether he's the right fit, roughly how he'd approach it, and what the next step would look like. If he isn't the right fit — because of specialty, insurance, or timing — he'll say so and point you toward someone who is.
